Total Quality Control

Total Quality Control is the most necessary inspection control of all including not only manufacturing, but customer service offering. We know very well that the major problem which leads to a decrease in the sale was that the specifications did not include the most important factor, “What the customer required”.

The major characteristics, ignored during the search to improve manufacture and overall business performance were:

*liability
*aintainability
*Safety

Hence, a few refinements were emphasized during our working:

Marketing had to carry out their work properly and define the customer’s specifications.

Specifications had to be defined to conform to these requirements.

Conformance to specifications i.e. artworks, drawings, standards and other relevant documents, were introduced during manufacturing, planning and control.

Management had to confirm all operators are equal to the work imposed on them and holidays, celebrations and disputes did not affect any of the quality levels.

Inspections and tests were carried out, and all components and materials, bought in or otherwise, conformed to the specifications, and the measuring equipment was accurate, this is the responsibility of the QA/QC department.

Any complaints received from the customers were satisfactorily dealt with in a timely manner.

Feedback from the user/customer is used to review designs.

Consistent data recording and assessment and documentation integrity.

Product and/or process change management and notification.

If the original specification does not reflect the correct quality requirements, quality cannot be inspected or manufactured into the product.

“Quality Control” is not a slogan, always repeat in mind “what the customer required?”

Glancing about how Mierbags QC:

1. Materials Inspection

2. Semi-Inspection during Production Lines

3. Final Inspection during Production Line

4. Inspection before Packaging

5. Inspection before Shipping